Return & Exchange Policy
Cabinets.deals Return policy
We understand that sometimes a product may not work out as planned. If you're unsatisfied with your order, Cabinets.deals offers a return option under the following guidelines:
Eligibility & Authorization
- All returns must be authorized by Cabinets.deals prior to return shipment. To request a return, please email info@cabinets.deals with your:
- Order number
- Name and shipping address
- List of items you wish to return
- Reason for return
- Returns must be received within 30 days of the original purchase date.
- Only products in original, unopened packaging are eligible for return.
Non-Returnable Items
- Assembled products are not eligible for return.
- Trim and accessory pieces (including all mouldings, toe kicks, plywood panels, fillers, etc.) cannot be returned.
- FINAL SALE items are non-refundable and non-returnable.
- Items showing signs of damage, use, or wear, or returned in non-original packaging will not be credited.
Restocking & Return Fees
- A 20% restocking fee will apply to all eligible returned items.
- The customer is responsible for arranging and paying for all return shipping.
- If your original order received free shipping, the actual shipping costs paid by Cabinets.deals will be deducted from your refund.
Return Processing & Refunds
- Once we receive and inspect your return, we will process your refund—minus applicable fees—within 14 business days.
- Any returned item deemed unsellable will not receive credit.
Important Notes
- Do not send returns without authorization—unauthorized returns will be refused.
- Color variation is natural in wood products and finishes. Returns will not be accepted due to stain or grain differences.
- Cabinets.deals reserves the right to deny any return that does not meet the conditions outlined above.
Start Your Return
- Email: info@cabinets.deals
- Phone: 833-387-2888
- Subject Line: "RETURN REQUEST – [Your Order Number]"