Warranty Policy

At Cabinets.deals, we take pride in offering high-quality Ready-to-Assemble (RTA) wood cabinetry. We are confident that you’ll be satisfied with the performance of our products, and we offer a Limited Warranty to back that up. This warranty ensures that your cabinets are free from defects in materials and craftsmanship, ensuring durability for years to come when properly cared for and installed.

What’s Covered under the RTA Wood Product Warranty

Our RTA wood products are covered for manufacturing defects under normal, residential use. The warranty period for RTA wood cabinetry is as follows:

Cabinet Boxes, Panels, and Drawer Fronts (Wood and Veneer Products):

5-Year Limited Warranty
Cabinet Doors (Wood, Veneer, and Laminated Finishes):

5-Year Limited Warranty
Drawer Glides, Hinges, and Hardware:

2-Year Limited Warranty
Wood Finish (Paint, Stain, and Laminate Coatings):

1-Year Limited Warranty against peeling, cracking, or discoloration under normal use

Warranty Conditions for RTA Wood Products

This warranty applies only to the original purchaser of the RTA wood products and is non-transferable. It applies to cabinetry that is:

Used in normal residential settings (not for commercial or industrial use)
Properly assembled, installed, and maintained

The following conditions must be met for the warranty to remain valid:

1. Assembly: Cabinets must be assembled using the proper tools and techniques as per our provided assembly instructions. Incorrect assembly voids the warranty.

2. Installation: Cabinets should be installed according to local building codes and guidelines. Improper installation, such as failing to secure cabinets to walls or overloading cabinet shelves, will void this warranty.

3. Maintenance: Cabinets should be cleaned regularly using appropriate, mild cleaning products. Harsh chemicals, excessive moisture, or abrasive cleaning products may damage the finish or materials.

What’s Not Covered for RTA Wood Products

The following issues are not covered by this warranty:

Improper assembly or alterations of the product, including but not limited to modifications of cabinet dimensions, doors, or drawer fronts.
Damage caused by misuse, abuse, neglect, improper storage, or incorrect installation.
Exposure to moisture, humidity, or temperature fluctuations, including damage from leaks, spills, or flooding.
Scratches, chips, dings, or minor defects resulting from handling or installation.
Normal wear and tear, including fading of the finish, minor surface scratches, and fading or discoloration due to UV exposure.
Damages caused by the use of cleaning chemicals, abrasives, or harsh solvents.
Products that have been modified in any way, including changes to wood components, doors, or finishes.
Pieces of trim, including all types of molding, toe kicks, plywood panels, and other accessories.

Final Sale Items: Products marked as final sale are not eligible for warranty claims.

How to File a Warranty Claim for RTA Wood Products

To file a warranty claim, you must email us at info@cabinets.deals with the subject line: Warranty Claim – RTA Wood Product [Your Order Number]

Please include the following details:

Your name and contact information
Order number and date of purchase
Description of the defect or issue (e.g., cracked panel, door misalignment, finish peeling)
Clear photographs showing the defect, including close-ups of damaged areas
Photographs of the entire assembled cabinet (if applicable) and the surrounding area

Our Warranty Department will evaluate your claim and, if approved, will provide you with either a replacement part or instructions on how to resolve the issue.

Warranty Claim Processing Time

Claims will typically be processed within 2 business days. If additional documentation or inspections are required, the processing time may be extended.
Replacement parts or components will be shipped out once the warranty claim is approved. Replacement parts will be sent at no cost to the customer (excluding shipping and handling costs).
If a part is unavailable, we will work with you to find a suitable resolution.

Shipping Costs for Warranty Claims

Replacement parts or components are shipped free of charge for valid warranty claims. However, shipping fees may apply for expedited processing or shipping methods.
Shipping costs for returns or exchanges due to defective products may also be covered under this warranty, depending on the nature of the claim.

Limitations of Liability

Cabinets.deals is not liable for any incidental, indirect, or consequential damages that may arise from the use or installation of our products.
The replacement of defective parts is the exclusive remedy under this warranty. We do not offer refunds, compensation for installation or labor, or any other costs associated with the defective product.